Knowledge Note

ICT toolkit IS designed to give guidance on ICT components in World Bank operations.The toolkit is made up of two parts: Part 1, A route map is aimed at raising awareness. It attempts to give direction by helping to categorize ICT components by complexity, and “walks through” the issues at preparation, implementation, and supervision. Part 2, Good practice goes into greater level of detail, providing a summary of the various disciplines relevant to the conceptualization, planning, delivery, and sustainability of ICT based products.

About the Presenters

Melhem

Juan Navas-Sabater

Robert Schware