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Integrating Behavioral Research into Financial Consumer Protection Policy making

Crucially, behavioral science can improve program design at the highest level—impacting policy maker biases and regulation. As Alexandra Fiorillo with CGAP described, to design inclusive policy, you have to unpack your own biases and judgements about consumers. Her team worked to find ways to help policymakers unravel their assumptions and judgments about consumer behavior, rather than simply offering basic training in behavioral science.

By involving the policymakers in the behavioral research process, creating opportunities for them to interact with consumers and teaching them about behavioral biases, her team both improved the design process for important consumer protection programs and built capacity among their policy counterparts.

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DR. YOGENDRA NATH

- Sep 22, 2021
Good.

jose luis

- Jul 13, 2021
que bien

MOHAMMAD

- Jan 21, 2021
Great course! informative and knowledgeable documents.

Mariam

- Oct 20, 2020
interesting

Mohammad Nadir

- Apr 23, 2020
Excellent!

Anvar

- Mar 22, 2020
Interesting!

kirti raj

- Jan 13, 2020
any suggestion please

kirti raj

- Jan 10, 2020
I am unable to view the presentation

Joy Mildred Adhiambo

- Dec 17, 2019
Integrating Behavioral Research into Financial Consumer Protection Policy making

Dr. Illakkuvan

- Jun 7, 2019
Excellent!
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