Integrating Behavioral Research into Financial Consumer Protection Policy making

Crucially, behavioral science can improve program design at the highest level—impacting policy maker biases and regulation. As Alexandra Fiorillo with CGAP described, to design inclusive policy, you have to unpack your own biases and judgements about consumers. Her team worked to find ways to help policymakers unravel their assumptions and judgments about consumer behavior, rather than simply o...view more