This webinar will showcase examples of how city governments leverage data and analytics to more efficiently deliver services, engage citizens and inform public policy. It will discuss implications to open data and innovation, citizen engagement, and accountability, the roles of public sector, citizen, NGOs and private sector, as well as issues of institutional coordination, capacity and resources. The City of Seoul, a global leader in e-Government, has ambitious plans to process “Big Data" and to utilize it effectively to enhance the quality of life of its citizens. For instance, Seoul has established the optimal route for its late night bus service (from the wee hours of 1am - 5am) by converging hundreds of millions of Call Detail Records (CDR) data provided by a telecommunications company along with the city’s administrative bus route and other public data. Dr. Gunso Kim will review and introduce this and other exciting “Big Data” projects, such as the taxi “matchmaking” service, in Seoul’s pipeline. Jorge Soto will introduce how Mexico is transforming into a citizen centric government through grassroots movements and government innovation.