Digital Dividends: Strengthening the Analog Foundation of the Digital Revolution Bite +

These resources including both podcasts and videos, will help you understand the role that the internet plays in economic development, and in the lives of people and businesses in general. Traditional development challenges are preventing the digital revolution from fulfilling its transformative potential: the opportunity to bring broader development gains in the form of faster growth, more job... view more


Hear from The World Bank's Director of Knowledge Management Margot Brown on why the Digital Dividend MOOC matters more today than ever before


In this video, Deepak Mishra, Practice Manager in the Macroeconomic Fiscal Management Global Practice in the East Asia and Pacific region, discusses the issue of productivity, inequality and liberty in the digital age. He introduces terms “Digital Dividends” and “Analog Complements” that are used throughout the course. He focuses on benefits and risks that appear when introducing digital technologies are not accompanied by analog complements.


Christopher Surdak, Technology Evangelist, Data Scientist and Global Expert in Digital Transformation, presents his view on Digital transformation and its implications. He discusses “digital trinity”: mobility, social media and analytics, which is the new toolkit for creating information wealth, and a new context-based economy that is needed in order to create wealth.


In this video, Uwe Deichmann, Senior Urban Specialist in the Development Research Group, discusses three analog complements: good regulations, especially competition policies; that ensure a level playing field for firms to connect and compete; skills, the second analog complement, to leverage new technology and become more productive, and the third complement - public sector accountability – or more broadly the quality of institutions.


In this video, Boutheina Guermazi, Practice Manager in the Transport and Digital Development Global Practice, discusses how trade, productivity and competition are enhanced by digital technology. She explains how digital technology creates opportunities to accelerate growth: it reduces transaction costs, which allows firms to enter new markets, enhances their efficiency and exploits economies of scale.


In this video, Jane Treadwell, Practice Manager in the Transport and Digital Development Global Practice, discusses how digital technologies can create jobs and increase earnings and worker productivity. She also discusses a major risk associated with introduction of digital technologies which is related to the speed of labor market changes and the destruction of jobs.


In this video, Stephen Davenport, Global Lead on Open Government and Citizen Engagement, discusses four major ways in which technology can improve government service delivery: by informing citizens and giving them identity, streamlining processes, gathering feedback and better monitoring


In this video, Dr. Tim Kelly, Lead ICT Policy Specialist in the Transport and Digital Development Global Practice, discusses how government policies and regulation of the Internet help shape the digital economy, in particular, supply- side (availability, accessibility and affordability) and demand- side (open and safe Internet use) policies. The challenges associated with the demand side of the Internet are much more engaging and much more difficult to resolve.


In this video, Samia Melhem, Global lead on Digital Development in the Transport and Digital Development Global Practice, presents a matrix that includes three analog complements; regulation, skills, institutions, and the stages for digital transformation: emerging, transitioning, transforming; and discusses how countries can seize the opportunities the Internet offers by implementing a smart and comprehensive digital development strategy.


In this video, Randeep Sudan, Advisor on Digital Strategy and Government Analytics in the Transport and Digital Development Global Practice, discusses some of the emerging technologies in the digital world, their implications for developing countries, the policy options that developing countries have in order to stay abreast of some of the technologies, and the new business models.


In this video, Samia Melhem, Global Lead on Digital Development at the World Bank’s Transport and ICT Global Practice, presents the main conclusions that summarize the main statements discussed during the six modules. She concludes that digital development strategies need to be much more broad than ICT strategies, they need to build strong analog foundations; policies, skills and institutions. And this way they can lead to faster growth, create more jobs and better services.


An introduction to the digital dividends podcast series including an overview of the four major enablers of digital development with Samia Melhem.


Spotlight on digital finance, a conversation with Halina Voytsekhovska and Rachel Firestone.


The role of digital technology in agriculture, a conversation with Halina Voytsekhovska and Vikas Choudhary.


The effect of technology on jobs and digital economic development, a conversation with Halina Voytsekhovska and Carlo Rossoto.


Digital technologies and economic opportunities via the lens of gender, a conversation with Halina Voytsekhovska and Samia Melhem


Education and ICT skills an interview with The World Bank's Mike Trucano


eHealth: a conversation with Dominic Haazen, on the role of technology and health


The potential and rapid development of cloud computing, a conversation with Halina Voytsekhovska and Samia Melhem


The use of technology and digital tools in elections and policymaking, a conversation with Ilari Lindy and Michael Best.


The role of ICT in post conflict and conflict stressed environments, a conversation with Ilari Lindy and Michael Best.


Using technology as a means for identification, a conversation with Halina Voytsekhovska and Vyjayanti Desai.


What is the data revolution and what are its impact on development? A conversation with Halina Voytsekhovska and Amparo Ballivian.


The role of technology in building smarter cities, a conversation with Halina Voytsekhovska and Ilari Lindy


Cyber security: a conversation with cyber security expert Melissa Hathaway and Halina Voytsekhovska


How technology can accelerate economic development by leapfrogging, a conversation with Halina Voytsekhovska and Carlo Rossoto


Digitalization of energy, how technology can meet sustainable development goals around energy, a conversation with Halina Voytsekhovska and Anna Lerner


The use of digital technologies in developing national policies and strategies, a conversation with Ilari Lindy and Robert Atkinson

About the Presenters

Margot Brown

Director, Global Themes Knowledge Management, The World Bank

Margot Brown is an information and knowledge management professional with leadership experience in both the private and public sectors, skilled in establishing and maintaining collaborative partnerships and experienced in developing and implementing innovative and effective knowledge programs. Margot's specialties include: Collaborative technologies, strategic approaches to managing knowledge, information management plans and strategies, operationalizing KM, organizational development specifically change management.

Margot Brown is the Director of Global Themes Knowledge Management with the World Bank Group and is leading the work on developing a Knowledge Management Action Plan for the World Bank. Prior to joining the World Bank, Margot served as the Executive Director of Knowledge Services with KPMG Canada, Director of Knowledge Management with Canada Health Infoway, and Manager of Organizational Development at PricewaterhouseCoopers.

Deepak Mishra

Deepak Mishra is a Lead Economist at the World Bank and the Co-director for the World Development Report 2016 on Internet and Development. Prior to this appointment, he was the Lead Economist for the East Asia and Pacific region, overseeing the work on economic policy and management. He has served as a Country Economist for Ethiopia, India, Pakistan, Sudan, and Vietnam, leading the Bank's policy and analytical work on economic issues in these countries.

Christopher Surdak

Christopher Surdak is an industry-recognized expert in Mobility, Social Media and Analytics, Big Data, Information Security, Regulatory Compliance, and Cloud Computing with over 20 years of professional experience. Mr. Surdak has held similar roles with other leading companies such as Accenture, Siemens, Dell and Citibank. Mr. Surdak began his career with Lockheed Martin Astrospace, where he was a spacecraft systems engineer and rocket scientist.

Uwe Deichmann

Uwe Deichmann is a Senior Urban Specialist in the World Bank’s Development Research Group. His research has looked at the role of infrastructure in promoting regional growth, urban development, and the impacts of natural hazards and global change on economic development. He was Co-Director of the World Bank’s World Development Report 2016 “Digital Dividends” and a core team member of the World Development Report 2009 "Reshaping Economic Geography."

Boutheina Guermazi

Boutheina Guermazi is a Practice Manager for Information and Communication Technologies (ICT) in the Transport and ICT Global Practice of the World Bank, based in Washington DC. Her Unit designs and implements activities and programs aimed at supporting developing countries unleash digital opportunities for inclusive development.

Jane Treadwell

Jane Treadwell has enjoyed a long career in government and in consulting, spanning the areas of government transformation, service delivery and IT management in many policy portfolios. She has held senior executive roles in national and state governments in Australia. She now works for the World Bank, as the Practice Manager in Digital Services and Platforms, in the Transport and ICT Practice, having also been an adviser to other international organisations in the areas of collaborative governance, innovation, and design.

Stephen Davenport

Stephen Davenport is currently the Global Lead for Open Government at the World Bank Group. He is an International Development professional with more than 18 years of management experience including innovation, new product development, fundraising, marketing and communications, client relationship management, strategic product planning, and delivery of e-Government services for development.

Dr. Tim Kelly

Dr Tim Kelly is a Lead ICT Policy Specialist in the World Bank Group, which he joined in 2008, initially with infoDev. He is currently working on the ICT Policy Chapter for the 2016 edition of the World Development Report, on the theme “Internet for Development”. He previously managed World Bank reports on Maximizing Mobile and eTransform Africa, as well as the Broadband Strategies Toolkit. On the operational side, he is currently managing ICT lending programs in Comoros, South Sudan and Somalia.

Samia Melhem

Samia Melhem is a Lead Policy Officer in the World Bank's Transport and ICT Global Practice. She chairs the Digital Development Community of Practice and leads Global ICT's Transformation practice, as well as its Knowledge, Learning and Solutions functions. Her current operational responsibilities include lending and technical assistance for the ICT sector.

Randeep Sudan

Randeep Sudan is the Practice Manager for Information and Communication Technologies at the World Bank, based in Washington DC. In his role, he and his team support developing countries on policies and programs relating to broadband infrastructure, mobile networks, digital services, and ICT industry development. Prior to joining the World Bank he worked in India as a member of the Indian Administrative Service - IAS.

Rachel Firestone

Rachel Firestone works in the Transport and ICT Global Practice on ICT policy and digital entrepreneurship. She joined the World Bank in 2015, and has been involved in the design and management of operations in Somalia and the Horn of Africa

Vikas Choudhary

Vikas Choudhary is a Senior Economist in the Global Food and Agriculture Practice (GFADR). He manages the operations of the Agricultural Risk Management Team (ARMT). Prior to joining the World Bank, he was a Director at the Center of High Impact Philanthropy at the University of Pennsylvania.

Carlo Rissotto

Carlo Maria Rossotto is a Lead ICT Policy Specialist in the Transport and ICT Global Practice and is the ICT Regional Coordinator for the ECA and MENA regions. He joined the World Bank in 1998 after having worked for several leading private sector firms and institutions in Europe on telecommunications, media and information technology.

Michael Trucano

Michael Trucano is the World Bank's Senior Education & Technology Policy Specialist and Global Lead for Innovation in Education, working on issues at the intersection of technology use and education in middle- and low-income countries and emerging markets around the world.

Dominic Haazen

Dominic S. Haazen is a Lead Health Policy Specialist with the Africa region, where he is responsible for managing the Bank’s health program in Tanzania and assisting other countries as an expert in the areas of health financing, health system management, health information systems/e-Health, and emergency medical services. He has worked in close to 50 countries, and has had field assignments in Dar es Salaam, Tanzania (2008-2011), and Riga, Latvia (2002-2004).

Michael L. Best

Dr. Michael L. Best directs the United Nations University Institute on Computing and Society (UNU-CS) in Macao SAR, China. He is a associate professor, on leave, with the Sam Nunn School of International Affairs and the School of Interactive Computing at Georgia Institute of Technology where he directs the Technologies and International Development Lab.

Vyjayanti Desai

Vyjayanti Desai is the Program Manager for Identification for Development (ID4D), a global, multi-sectoral initiative of the World Bank Group. To enable access to services and rights for all, ID4D will support progress towards identification systems using 21st century solutions. Prior to joining the ID4D program, Vyjayanti was Lead Private Sector Development Specialist with the World Bank Group’s Trade and Competitiveness Global Practice.

Amapro Ballivian

Amparo Ballivián leads the Open Government Data working group at the World Bank. This is a multidisciplinary group which supports developing and emerging countries’ open data and innovation initiatives. A native of Bolivia, Amparo has managed several Bank projects in Latin America, the Caribbean, and Africa.

Ilari Lindy

Mr. Ilari Patrick Lindy is Senior ICT Policy Specialist at the ICT Sector Unit. Before joining the World Bank, he worked as Senior Advisor at the Department of Development Policy in the Ministry for Foreign Affairs of Finland advising on strategic development MFA’s global policies and instruments related to information society as well as science, technology and innovation.

Melissa Hathaway

Melissa Hathaway is President of Hathaway Global Strategies, LLC and a Senior Advisor at Harvard Kennedy School's Belfer Center. Having served in two Presidential administrations, Ms. Hathaway brings a multi-disciplinary and multi-institutional perspective to strategic consulting and strategy formulation for public and private sector clients. She is raising public awareness by writing and speaking publicly about current real-world problems and is building information and research bridges among academic, industrial and government stakeholders.

Anna Lerner

Anna is an energy and ICT specialist with the World Bank, with extensive energy, clean tech, urban development and environment sector expertise. A serial entrepreneur, Anna is passionate about solving global problems by designing and implementing initiatives, often focusing on urban innovation, resource efficiency, ICT4D and data analytics.

Robert Atkinson

As founder and president of the Information Technology and Innovation Foundation (ITIF), Robert D. Atkinson leads a prolific team of policy analysts and fellows that is successfully shaping the debate and setting the agenda on a host of critical issues at the intersection of technological innovation and public policy.

Halina N. Voytsekhovska

Halina is a Knowledge Management Specialist at The World Bank